bdv1's Privacy Policy

1. Introduction & Scope

bdv1 is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of all our users. This privacy policy ("Policy") describes how bdv1 collects, stores, uses, and protects your personal information.

When you use bdv1's website or services, you are considered to have agreed to the terms of this policy. If you do not agree with any term of this policy, please refrain from using our platform.

This policy applies to all services, products, and platforms of bdv1 — including live casino, slot games, cricket betting, and any related mobile or web services.

2. Information We Collect

bdv1 collects certain types of personal information in order to provide its services properly. The categories of information collected are listed below:

2.1 Registration & Identity Information

When you create an account on bdv1, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, Upay)

2.2 Financial Transaction Information

For deposits and withdrawals, we record the following information:

• Mobile banking number (bKash, Nagad, Rocket, or Upay account number)
• Transaction amount and time
• Transaction identification number (transaction ID)

2.3 Usage-Related Information

When you use our platform, we automatically collect the following information:

• IP address and device type
• Browser information and operating system
• Session duration and page visit history
• Game play history and betting activity
• Information collected through cookies and similar technologies

2.4 Communication Information

When you contact our customer service team via live chat or email, a record of that conversation may be stored — for the purpose of quality assurance and service improvement.

3. Purpose of Data Collection

bdv1 uses your information only for specific and legitimate purposes. The main reasons we use your information are:

3.1 Service Delivery & Operations

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing gaming access and bonus offers
• Ensuring bdv1 login and account security

3.2 Identity Verification & Security

• Verifying age of 21 years or older (mandatory)
• Preventing fraud and money laundering
• Blocking unauthorized access to accounts
• Ensuring responsible gaming

3.3 Service Quality Improvement

• Analyzing and improving platform performance
• Personalizing the user experience
• Sending relevant offers and promotional information (with your consent)

3.4 Legal Compliance

Information is stored and used as necessary to comply with applicable laws and regulations.

4. Cookies & Tracking Technologies

bdv1 uses cookies and similar technologies — to ensure platform functionality and to improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: Essential for login sessions and security — without these, the platform will not function properly.
• Functional cookies: Remember your preferences such as language and account settings.
• Analytical cookies: Used to understand user behavior — completely anonymously.

You can control or disable cookies from your browser settings. Please note that disabling certain cookies may affect specific platform functionality.

5. Data Sharing & Third Parties

bdv1 never sells, rents, or commercially shares your personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners who assist in operating our services — such as payment processors (bKash, Nagad, Rocket, Upay) and game providers. These partners are required to comply with our privacy standards.

5.2 Legal Obligations

If providing information is required by a law enforcement agency or court order, we are obligated to comply. In such cases, only the legally required information will be provided.

5.3 Business Transfers

In the event of a merger or acquisition of bdv1's business, user information may be transferred. However, in such cases, users will be notified in advance and the same privacy standards will be maintained.

6. Data Security Measures

bdv1 uses industry-standard security measures to keep your information safe.

However, no method of transmitting or storing information over the internet is 100% secure. We strive to ensure the highest level of protection, but cannot guarantee complete security. Keeping your account password confidential and maintaining account security is also partly your responsibility.

7. Data Retention Period

bdv1 does not retain your information longer than necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, financial transaction records may be kept for a specified period due to legal obligations.
• Customer service communication records are retained for a limited period.
• Any information whose legal or business need has ended is securely deleted.

8. Your Rights

As a bdv1 user, you have the following rights:

8.1 Right to Access

You may request to know what information we have stored about you. To obtain this information, email us at [email protected].

8.2 Right to Correction

If any of your information is incorrect or outdated, you can contact us to have it corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, if there is a legal obligation or the information is related to an ongoing transaction, immediate deletion may not be possible.

8.4 Right to Data Portability

You may request your account information in a structured, machine-readable format.

8.5 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time — by contacting us or using the unsubscribe option in the communication.

9. Protection of Minors

bdv1 is for individuals aged 21 years or older only. We do not intentionally collect any information from minors. If we are informed that a minor has created an account, we will immediately close that account and delete the collected information.

Request for parents: If you believe your child has created an account on bdv1, please contact us at [email protected].

10. Payment Information Privacy

bdv1 takes special care to protect your financial information. We process transactions through reputable mobile banking services such as bKash, Nagad, Rocket, and Upay.

• We never store your complete payment account information — only the reference information necessary to verify transactions is kept.
• All financial transactions are processed within the secure environment of the respective payment provider.
• The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.

11. Policy Changes

bdv1 reserves the right to change or update this privacy policy at any time. For any significant changes:

• The updated date on this page will be changed.
• For important changes, notice will be given via registered email or through the platform.
• Continued use of the platform after changes will be considered as acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about the latest policy.

12. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

We are always ready to answer any questions you have about your privacy. Protecting the information of every bdv1 user is one of our highest priorities.

13. Related Policies

To learn about our complete policies, please read the following pages:

• Terms & Conditions — Complete terms of service use
• Responsible Gaming — Guidelines for healthy gaming habits
• About Us — Introduction to the bdv1 platform
• FAQ — Answers to common questions